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8th Eastern European e|Gov Days Prague City Hall, Czech Republic,
2010-04-21
KnowRight 2010 Vienna,
2010-05-05
EDem 2010 Danube University Krems, Krems, Austria,
2010-05-06
International Conference on Information Society (i-Society 2010) London, UK,
2010-06-28
EVOTE 2010 Bregenz, Austria,
2010-07-20
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eGovernment Glossary

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The eGovernment Glossary was created, updated and refined in the course of the EU-funded projects eGovRTD2020, R4eGov, BRITE and DEMO_net.
 Value chain
Value chain categorises the generic value-adding sequence of activities of an organisation.
 Usability
Usability is the degree to which users are able to use a system with the skills, knowledge, stereotypes and experience they can bring to bear.
 Trust
Trust is the degree to which citizens and other groups in society believe they will be treated fairly. It includes the degree to which people and organisations believe they can rely on the motives, and predict the performance, of others.