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Thursday

Wednesday, 5th September 2007

Morning

09:00 - 12:30

09:00 -
11:00
Session 11a: eServices: Literacy and Inclusion
Session Chair: Mirko Vintar, Slovenia
9:00 -
9:30
Reaching Communication Quality in Public eForms: A Communicative Perspective on eForm Design Karin Axelsson, Stefan Ventura, Linköping University, Sweden
09:30 - 10:00 The Digital Divide Metaphor: Understanding Paths to IT Literacy Enrico Ferro, Istituto Superiore Mario Boella, Italy,
J. Ramon Gil-Garcia, Centro de Investigación y Docencia Económicas, Mexico,
Natalie Helbig, University at Albany, USA
10:00 -
10:30
eServices for Citizens: The Dutch Usage Case Jan van Dijk, Willem Pieterson, Alexander van Deursen, University of Twente,
Wolfgang Ebbers, Telematica Instituut, The Netherlands
10:30 -
11:00
Agriculture Market Information eService in Bangladesh Sirajul Islam, Åke Grönlund, Örebro University, Sweden

09:00 -
11:00
Session 11b: Methods and Tools: Design Concepts
Session Chair: Tomasz Janowski, Macao
09:00 -
09:30
Action in Action Research: Illustrations of What, Who, Why, Where, and When from an eGovernment Project Ulf Melin, Karin Axelsson, Linköping University, Sweden
09:30 -
10:00
Towards a Universal Catalogue of User Interface Patterns for eGovernment Web sites Florence Pontico, Marco Winckler, Université Paul Sabatier, France,
Quentin Limbourg, SmalS-MvM, Belgium
10:00 -
10:30
The Use of Multidimensional Scaling as Applied to the eGovernment Francisco Sobreira Netto, João Eduardo Ferreira , Maria Aparecida Gouvea, University of Sao Paulo, Brazil
10:30 -
11:00
Structuration Theory and the Use of XML for Web Site Content Management in Government: Comprehensive Prototyping as an Induced Change Episode J. Ramon Gil-Garcia, Centro de Investigación y Docencia Económicas, Mexico,
Andrea Baker, Center for Technology in Government, University at Albany, USA

11:00 -
11:30
Coffee break

11:30 -
12:30
Session 12a: eServices: Architecture Concepts and Personalization
Session Chair: Dieter Spahni, Switzerland
11:30 -
12:00
Framework for Integration of eGovernment Services on a Semantic Basis Karol Furdik, InterSoft,
Tomas Sabol, Peter Bednar, Technical University of Kosice, Slovakia
12:00 -
12:30
Citizen Initiated Contacts: Fitting Personal Preferences, Task and Situation to Channel Choice Willem Pieterson, University of Twente,
Wim Schoonderbeek, Peter Verboon, Jo van Kruchten, Dutch Tax and Customs Administration, The Netherlands

11:30 -
12:30
Session 12b: Knowledge Management Technologies
Session Chair: Themis Tambouris, Greece
11:30 - 12:00 eServices and Long-term Preservation Göran Samuelsson, Lena-Maria Öberg, Erik Borglund, Mid Sweden University, Sweden
12:00 -
12:30
Architecture of Groupware System in SAKE Peter Butka, Jan Hreno, Technical University of Kosice, Slovakia

12:30 -
14:00
Lunch break

Afternoon
14:00 - 18:00

14:00 -
15:30
Session 13a: eServices: Semantic Concepts
Session Chair: Tomas Sabol, Slovakia
14:00 -
14:30
A Case Study of Semantic Solutions for Citizen-centered Web Portals in eGovernment: The Tecut Portal
Flavio Corradini, Alberto Polzonetti, Barbara Re, University of Camerino, Italy,
Luis Alvarez Sabucedo, Luis Anido Rifón, University of Vigo, Spain
14:30 -
15:00
Reference Models for eServices Integration Based on Life-events
Ljupco Todorovski, Mateja Kunstelj, Mirko Vintar, University of Ljubljana, Faculty of Administration, Slovenia
15:00 -
15:30
Designing Semantic eGovernment Services Driven by User Requirements Ralf Klischewski, Stefan Ukena, German Universtiy in Cairo, Egypt

14:00 - 15:30
Session 13b: Quality Assessment: Methods
Session Chair: Roland Traunmüller, Austria
14:00 - 14:30 Towards a Network Government? A Critical Analysis of Current Assessment Methods for eGovernment Ana Waksberg Guerrini, Eduard Aibar Puentes, Research Group on Governance, Internet Interdisciplinary Institute, Universitat Oberta de Catalunya, Spain
14:30 - 15:00 Exploring Strengths and Weaknesses of ISO Quality Management within eGovernment Mauricio Minuto Espil, Luis Landoni, Adolfo Seijo, Carolina Piboul, Santiago Montoya, Government of the Province of Buenos Aires, Argentina
15:00 -
15:30
Measuring the performance of G2G Services Maryam Safdari, University of London, UK

15:30 - 16:00 Coffee break

16:00 - 17:30 Workshop 4: Implementation of Paper-free Records Exchange in the Estonian Public Sector


Organised by Kädi Riismaa and Replika Metsallik-Koppel, Department of Records Management, State Chancellery of the Republic of Estonia

16:00 - 17:30 Workshop 5: eParticipation in Converging European Regions


Organised by Yannis Charalabidis, NTUA, Greece
Ella Smith, Napier University,UK

17:30 -
18:00
The René Wagenaar Outstanding Paper Awards at EGOV 2007


Organised by the EGOV-Society