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Monday

Monday, 3rd September 2007



Morning

09:00 - 12:30



9:00 -
9:30
 DEXA general opening



11:00 -
11:30
 Coffee break



11:00 -
12:30


Organised by:
Josef Makolm, Silke Weiss, Federal Ministry of Finance, Austria
Roland Traunmüller, Austrian Computer Society, Austria



12:30 -
14:00
 Lunch break



 Afternoon
 14:00 - 18:00



14:00 -
15:30
Session 1a: eGovernment around the globe
Session Chair: Carl Erik Moe, Norway
14:00 -
14:45
What Matters in the Development of eGovernment in the EU?
Cene Bavec, University of Primorska,
Mirko Vintar, University of Ljubljana, Slovenia
14:45 -
15:30
Towards a Methodology for Designing eGovernment Control Procedures
Ziv Baida, Jianwei Liu, Yao-hua Tan, Free University Amsterdam, The Netherlands



14:00 - 15:30
Session 1b: eServices - cases
Session Chair: Björn Niehaves, Germany
14:00 - 14:45 Aggregation of Reference Process Building Blocks to Improve Modeling in Public Administrations
Lars Baacke, Peter Rohner, Robert Winter, Institute of Information Management, University of St. Gallen, Switzerland
14:45 - 15:30 eProcurement as a Learning Process: What Social and Organizational Concerns Tell to System Development
Giorgio De Michelis, Anna Casaglia, Daniela Cherubini, University of Milan Bicocca, Italy



14:00 - 15:30


Organised by: Josef Makolm, Silke Weiss, Federal Ministry of Finance, Austria
Roland Traunmüller, Austrian Computer Society, Austria



15:30 - 16:00 Coffee break



16:00 - 17:30 Session 2a: Status of eGovernment
Session Chair: Giorgio De Michelis, Italy
16:00 - 16:30 The Development of the Local eAdministration: Empirical Evidences from the French Case Amel Attour-Oueslati, University of Nice Sophia-Antipolis-CNRS & Orange Labs,
Denis Dufresne, Orange Labs,
Christian Longhi, University of Nice Sophia-Antipolis-CNRS, France
16:30 - 17:00 Closing the Gap: Understanding the Drivers for Use Liz Lee-Kelley, Ailsa Kolsaker, University of Surrey, UK
17:00 - 17:30 Arguments for an eService Discipline Marc Wilhelm Küster, FH Worms, Germany



16:00 - 18:00 Session 2b: eServices with a Citizens Focus
Session Chair: Herbert Kubicek, Germany
16:00 - 16:30 Talking to, not about Citizens: Experiences of Focus Groups in Public eService Development
Karin Axelsson, Ulf Melin, Linköping University, Sweden
16:30 - 17:00 The Multi-Channel Citizen: A study of the Use of Service Channels by Citizens in the Netherlands Wolfgang Ebbers, Willem Pieterson, University of Twente, The Netherlands
17:00 - 17:30 Website Evaluation Questionnaire: Research-based Tool for Evaluating Informational Websites Sanne Elling, Leo Lentz, Utrecht University,
Menno de Jong, University of Twente, The Netherlands
17:30 - 18:00 Assessing eGovernment Services from Citizens' Clickstream Data Sangin Park, Yeon-Tae Choi, Dae Hyun Bae, Seoul National University, South Korea



16:00 - 18:00 Workshop 2: eGovernment Innovation in Cross-Border Trade


Organised by: Yao-Hua Tan, Ziv Baida, Free University Amsterdam, The Netherlands
Helle Zinner Henriksen, Copenhagen Business School, Denmark