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Wednesday

Wednesday, 2nd September 2009 – EGOV 2009
Morning
09:00 - 12:30
09:00 -
11:00
Session 5a: E-Government Service Delivery in Developing Countries
Session Chair: Maria A. Wimmer, University of Koblenz-Landau, Germany
 
09:00 - 09:30
Caste Structures and E-Governance in a Developing Country
Rahul De', IIM Bangalore, India
 
09:30 - 10:00
Challenges to Increase Government E-Services Take-Up in Lebanon
Antoine Harfouche, Université Paris-Dauphine, France
Michel Kalika, École de Management de Strasbourg, France
 
 10:00 - 10:30
Implementation of E-Government in Mexico: an Analysis of the Factors Underlying INFONAVIT’S Strategy of Alternative Service Delivery
Lizbeth Herrera, José Ramón Gil-García, Centro de Investigación y Docencia Económicas (CIDE), Mexico
 
10:30 - 11:00
Preparing Digital Government Services in Developing Countries
St. Wisnu Wijaya, Ig. Aris Dwiatmoko, Sanata Dharma University, Indonesia
Kridanto Surendro, Husni S Sastramiharja, Institute of Technology, Bandung, Indonesia
09:00 -
11:00
Session 5b: Performance Management and Evaluation I
Session Chair: Björn Niehaves, European Research Center for Information Systems, Germany
 
09:00 - 09:30
E-Government Implementation Evaluation: Opening the Black Box
Maddalena Sorrentino, State University of Milan, Italy
Raffaella Naggi, LUISS Guido Carli, Italy
Pietro Luca Agostini, Catholic University of Milan, Italy
 
09:30 - 10:00
Process-Based Governance in Public Administrations Using Activity-Based Costing
Jörg Becker, Philipp Bergener, Michael Räckers, University of Muenster - European Research Center for Information Systems, Germany
 
 10:00 - 10:30
Measuring the Progress of E-Government Development: How to Set Up an eGov Monitor?
Pieter Verdegem, Gino Verleye, Ghent University - IBBT, Belgium
 
10:30 - 11:00
Six Key Lessons for E-Government Projects
Karin Axelsson, Linköping University  & Örebro University, Sweden
Ulf Melin, Linköping University, Sweden
11:10 - 11:30
Coffee break
11:30 -
12:30
Invited Talk
Session Chair: Rahul De', IIM Bangalore, India
E-Government: New Challenges Ahead
Roland Traunmüller, University of Linz, Austria
12:30 - 14:00
Lunch break
Afternoon
14:00 - 17:30
14:00 - 15:30
Session 6a: Government-to-Citizen Interactions IV
Session Chair: Jeremy Millard, Danish Technological Institute, Denmark
 14:00 - 14:30Opening the Black Box: Exploring the Effect of Transformation on Online Service Delivery in Local Governments
Anne Fleur van Veenstra, Arre Zuurmond, Delft University of Technology, Netherlands
 
14:30 - 15:00Finding the Right Services for a Citizen Portal - Lessons Learned from the Norwegian Mypage Portal
Karin Furuli, The Agency for Public Management and eGovernment (DIFI), Norway
Svein Ølnes, Western Norway Research Institute, Norway
 
15:00 - 15:30
The State of Client-Centered Public Service Delivery in the Netherlands
Jurjen Jansen, Sjoerd de Vries, Thea van der Geest, Rex Arendsen,
University of Twente, Netherlands
Jan van Dijk, Dutch Ministry of Financ, Netherlands
14:00 - 15:30
Session 6b: Access to Government Information Session Chair: Sharon Dawes, CTG, USA
 
14:00 - 14:30
E-Gov and Access to Justice in Brazil
André Andrade, Luis Antonio Jóia, Fundação Getulio Vargas, Brazil
 
14:30 - 15:00
Impact of Information and Communication Technologies on School Administration: Research on the Greek Schools of Secondary Education
Anna Saiti, Harakopio University, Greece
Georgia Prokopiadou, University of Athens, Greece
 
15:00 - 15:30
E-Government: New Chance or New Barrier for People with Disabilities?
Annika Nietzio, Forschungsinstitut Technologie und Behinderung (FTB), Germany
Morten Goodwin Olsen, Mikael Snaprud, Tingtun, Norway
Rudolph Brynn, Standards Norway
14:00 - 15:30
Session 6c: Building Blocks III: Semantic Technologies
Session Chair: Peter Reichstädter, Federal Chancellery of Austria
 
14:00 - 14:30
The Role of Ontologies in Integrating E-Government Applications
Bojan Cestnik, Temida d.o.o., Slovenia
Alenka Kern, Helena Modrijan, The Housig fund of the Republic of Slovenia
 
14:30 - 15:00
E-Government Service Integration and Provision Using Semantic Technologies
Karol Furdik, InterSoft, a.s., Slovakia
Ralf Klischewski, German University in Cairo, Egypt
Marek Paralic, Tomas Sabol, Marek Skokan, Technical University of Kosice, Slovakia
 
15:00 - 15:30
www.SeGoF.org – Semantic E-Government Forms
Bernd Stadlhofer, Peter Salhofer, Gerald Tretter, FH JOANNEUM, University of Applied Sciences, Austria
Barbara Meyer, City of Graz, Department for Information Management, Austria
15:30 - 16:00
Coffee break
16:00 - 17:00
Session 7a: Research Agendas in E-Government
Session Chair: Jochen Scholl, University of Washington, USA
 
16:00 - 16:30
Explaining the Behavioral Intention Towards BI Implementation in Public Administrations: A Principal-agent Theory Approach
Jörg Becker, Philipp Bergener, Lukasz Lis, Björn Niehaves, University of Muenster - European Research Center for Information Systems, Germany
 
16:30 - 17:00
Integrating Business Intelligence and E-Government: A Research Agenda
Ralf Klischewski, Ahmed El Ragal, German University in Cairo, Egypt
16:00 - 17:00
Session 7b: Public Procurement Online
Session Chair: Helle Zinner Henriksen, Copenhagen Business School, Denmark
 
16:00 - 16:30
Ellectra-Web Open-Source Electronic Public Procurement Application Framework
Christos Georgousopoulos, Antonis Ramfos, Brian Elvesæter, Goran Olsen, Greece
 
16:30 - 17:00
Bidding for Complex Evidence From Italian Government’s Acquisitions of IT Services
Federico Dini, Roberto Zampino, Gian Luigi Albano, Consip (italian public procurement agency), Italy
15:45 - 17:15
Session 7c: Building Blocks IV: Data Governance
Session Chair: Marijn Janssen, TU Delft, Netherlands
 
15:45 - 16:15
A Framework to Analyze Data Governance of Swiss Population Registers
Olivier Glassey, IDHEAP/SPAN, Switzerland
 
16:15 - 16:45
Cockpits for Swiss Municipalities: Adopting Business Intelligence and OLAP for a Strategic and Information Based Political Leadership
Alessia C. Neuroni, Reinhard Riedl, Competence Centre for Public Management and E-Government, Bern University of Applied Sciences, Switzerland
Christoph Schaller, Teddy Stauffer, Daniel Mares, Urs Sauter, Bern University of Applied Sciences Engineering and Information Technology, Switzerland
 
16:45 - 17:15
Cross-organisational Exchange of Service Information Between Public Service Centres: Concept, Pilot and Findings
Veit Jahns, Frank-Dieter Dorloff, Volker Schmitz, University of Duisburg-Essen, Germany
17:00
Departure to social event and social dinner