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Thursday

Thursday, 3rd September 2009 – EGOV 2009
Morning
09:00 - 12:30
09:00 -
11:00
Session 8a: Performance Management and Evaluation II
Session Chair: Nicolau Reinhard, Universidade de São Paulo, Brazil
 
09:00 - 09:30
Post Recommendation in Political Social Web Site
Long Wang, Justus Bross, Christoph Meinel, Hasso Plattner Institute, Germany
 
09:30 - 10:00
A Multiple-Item Scale for Assessing E-Government Service Quality
Xenia Papadomichelaki, Gregoris Mentzas, National Technical University of Athens, Greece
 
 10:00 - 10:30
C2ST: A Quality Framework to Evaluate E-Government Service Delivery
Barbara Re, Flavio Corradini, Andrea Polini, Alberto Polzonetti, University of Camerino, Italy,
Knut Hinkelmann, University of Applied Sciences Northwestern Switzerland
 
10:30 - 11:00
A Preliminary Assessment of a State Legislative Web Site in Mexico
Rodrigo Sandoval-Almazan, UAEM, Mexico
J. Ramón Gil-Garcia, Centro de Investigación y Docencia Económicas, Mexico
09:00 -
11:00
Session 8b: Building Blocks V: Interoperability
Session Chair: Ralf Klischewski, German University in Cairo, Egypt
 
09:00 - 09:30
From National to Supranational Government Inter-organizational Systems: An extended Typology
Boriana Rukanova, Yao-Hua Tan, Vrije Universiteit Amsterdam, Netherlands
Rolf Wigand, University of Arkansas at Little Rock, USA
 
09:30 - 10:00
Organizational Barriers to Interoperability: Norwegian Case Study
Riitta Hellman, Karde AS, Norway
 
 10:00 - 10:30
eGIF4M: E-Government Interoperability Framework for Mozambique
Pavel Shvaiko, TasLab, Informatica Trentina S.p.A., Italy
Alessandro Zorer, Create-Net, Italy
Adolfo Villafiorita, Fondazione Bruno Kessler IRST, Italy
Lourino Chemane, Teotonio Fumo,
UTICT - ICT Policy Implementation Technical Unit, Mozambique
Jussi Hinkkanen, Ministry of Science and Technology, Mozambique
 
10:30 - 11:00
Metadata Sets for e-Government Resources: The Extended e-Government Metadata Schema (eGMS+)
Yannis Charalabidis, Fenareti Lampathaki, National Technical University of Athens, Greece
11:00 - 11:30
Coffee break
11:30 -
12:30
Session 9a: Performance Management and Evaluation III
Session Chair: Christine Leitner, Danube-University Krems, Austria
 
11:30 - 12:00
Refinement, Validation and Benchmarking of a Model for E-Government Service Quality
Babis Magoutas, Gregoris Mentzas, National Technical University of Ahtens, Greece
 
12:00 - 12:30
Identifying Weaknesses for Chilean E-Government Implementation in Public Agencies with a Maturity Model
Mauricio Solar, Hernan Astudillo, Marcelo Iribarren, Gaston Concha, Gonzalo Valdes, U. Tecnica Federico Santa Maria, Chile
11:30 -
12:30
Session 9b: Administrative Reform and Public Sector Modernization III: Local Government Innovations
Session Chair: Marijn Janssen, Delft University of Technology, Netherlands
 
11:30 - 12:00
Joined-up E-Government: Needs and Options in Local Governments
Anders Persson, Göran Goldkuhl, Linköping University, Sweden
 
12:00 - 12:30
Local Innovation Policies in Services: The Role of Municipalities in the Implementation of E-Administration
Attour Amel, Longhi Christian, University of Nice Sophia Antipolis, France
12:30 - 14:00
Lunch break
Afternoon
14:00 - 18:00
14:00 - 15:30
Session 10a: Performance Management and Evaluation IV
Session Chair: Witold Staniszkis, Rodan Systems S.A., Poland
 
14:00 - 14:30
Development of a Standardized Framework for Measuring E-Government User Satisfaction and Impact in the EU
Roland Van Gompel, Hugo Kerschot, Indigov, Belgium
 
14:30 - 15:00
Assessment of Website Quality: National Web Awards Right on Track?
Kim Normann Andersen, Rony Medaglia, Center for Applied Information and Communication Technology (CAICT), Copenhagen Business School, Denmark
Hanne Sørum, NITH, Norway
 
15:00 - 15:30
Survey of E-Government Portals in European Capitals and Large Cities - A Benchmarking Study of G2B Services
Frank Hogrebe, Nadine Blinn, Markus Nuettgens, University of Hamburg School of Business, Economics and Social Sciences, Germany
14:00 - 15:30
Session 10b: Building Blocks VI: Shared Services and E-Delivery
Session Chair: Arre Zuurmond, TU Delft, Netherlands
 
14:00 - 14:30
Shared Service Center vs. Shared Service Network: A Multiple Case Study Analysis of Factors Impacting on Shared Service Configurations
Jörg Becker, Björn Niehaves, Andreas Krause, University of Muenster - European Research Center for Information Systems, Germany
 
14:30 - 15:00
Shared Services for Public Service Delivery
Flavio Corradini, Alberto Polzonetti, Oliviero Riganelli, University of Camerino, Italy
 
15:00 - 15:30
Interoperability: Coupling of E-Delivery Domains
Thomas Rössler, Arne Tauber, IAIK, Graz University of Technology, Austria
15:30 - 16:00
Coffee break
16:00 - 18:00
Closing Session: DEXA Invited Talk and EGOV Best Paper Awards
Chaired by EGOV chairs
 
16:00 - 17:00
DEXA Invited Talk
Results of the first FP7 call for proposals in the area of ICT for Governance & Policy Modelling, and future research
Maria Geronymaki, European Commission, DG Information Society and Media
 
17:00 - 18:00